4 Dimensions of Customer Service

Are your customers different than they used to be? Do you know how to make them happy so they tell others and come back regularly? Join us to learn about the needs of todays customers and develop your own specific service model for your business

Plan to Thrive

It’s time to return to normal. Is your business ready? Have you thought about a strategy to re-engage your staff or volunteers? Maybe you never stopped but had to work at reduced capacity. Join us for an in-person session to work on developing a business strategy that will set you up to thrive this next […]

Facebook for Business

Learn about the benefits of marketing through Facebook for your business. Gain a better understanding of when to use Pages and Groups and learn the truth about Stories. Take it to the next step and advertise using Facebook without breaking the bank.

Canva for Business

Have you heard about Canva but unsure how to use it for your business? Do you see other people’s marketing materials and wonder how they created them? Attendees will learn the basics of how to navigate Canva including how to set up and utilize a brand kit, search for and use pre-existing templates, create visually […]

Creating a Monthly Marketing Map

Workforce Connection is excited to bring you the “Create your Monthly Marketing Map” workshop where you will plan and organize your marketing strategy. Create your monthly marketing plan with the ease of having it all in one place. This map will streamline all your marketing efforts to create a cohesive and aligned strategy. Join us […]

Tolerance is NOT Enough

We are excited to announce that on August 11th from 12-1pm, Baltej Dhillon will be presenting “Tolerance is NOT Enough”, a presentation on diversity and inclusion. The presentation will be intertwined with personal lived experience and data that speaks to the value of having diverse teams. Baltej will also share thoughts and strategies on creating […]

Instagram for Business

Instagram is still the hottest social media platform with millions of people building a business community on it. This is a hands on learning experience that will set your business up for IG success. This workshop will be facilitated by Lori Klassen of Klassen Marketing. Lorri has been managing, training, and consulting small to medium-sized […]

Hiring 101

Are you hiring? Over the past 18 months hiring has become a challenge for many industries and local businesses. Given the high cost of a bad hire, this workshop will provide you with what you need to know to get it right the first time to avoid rebooting the hiring process. Re-hiring, re-training, and retaining […]


How do you find that diamond in the rough? Finding that bright star that will have the same passion for the business that you have is not a coincidence. It takes planning, strategic and careful planning to find that new hire with the commitment, the knowledge, skills and attitude that you can develop into the […]

Hiring People with Diverse Abilities

Don’t miss a special WorkBC PowerPoint presentation on August 17th from 9am-10am! This workshop will be facilitated by Kim Welsh. Kim has been working in the field of Diversibilities for over 15 years both in Canada and Australia. She has worked with clients with moderate intellectual disabilities, Down Syndrome, clients on the spectrum, Deaf and […]